SHIPPING & RETURNS
SHIPPING POLICY
FREE SHIPPING ON ALL ORDERS
Enjoy complimentary shipping on every order at H&R Store, with no minimum purchase required.
At H&R Store, every order is processed with care and forwarded to our trusted fullfillment partners as quickly as possible. Processing times may vary depending on product availability, but customers will receive updates and tracking information as soon as their order is shipped.
Delivery times vary based on the destination, shipping method and carrier. While we work closely with our fullfillment providers to ensure timely delivery, occasional delays caused by carriers, customs or unforeseen circumstances may occur. We appreciate your patience and understanding throughout the shipping process.
RETURN & EXCHANGE POLICY
Customer satisfaction is important to us. If you receive a damaged, defective or incorrect item, please contact our customer support as soon as possible after receiving your order. Every request is carefully reviewed and we will work with you to find the best possible solution.
Because our products are fullfilled by trusted third-party partners, return and exchange eligibility may vary dependidng on the supplier and the type of product. Please contact us before returning any item so we can provide the appropriate instructions and assist you throughout the process.